At FLB Engravings, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or place an order.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following information when you interact with our website:

• Name

• Email address

• Phone number

• Shipping & billing address

• Payment information (processed securely via third-party payment providers)

• Order details

• Any personalization or engraving details you provide

We may also collect non-personal information such as:

• Browser type

• IP address

• Pages visited

• Time spent on our site

This data helps us improve our website and customer experience.

How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate with you about your order

• Provide customer support

• Improve our products and services

• Send updates, promotions, or important notifications (you may opt out anytime)

• Prevent fraud and ensure site security

We never sell or rent your personal data to third parties.

Payment Security

All payments are processed through secure, trusted third-party payment gateways. We do not store or have access to your credit card information.

Cookies & Tracking Technologies

We use cookies to:

• Improve website functionality

• Analyze traffic and usage

• Enhance your browsing experience

You can choose to disable cookies in your browser settings, but this may affect certain website features.

Third-Party Services

We may use trusted third-party services such as:

• Payment processors

• Shipping providers

• Analytics tools (such as Google Analytics)

These providers only receive the necessary information required to perform their services and are obligated to protect your data.

Data Protection & Security

We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Request access to your personal data

• Request correction or deletion of your data

• Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Children’s Information

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

FLB Engravings
📧 Email: support@flbengravings.com
🌐 Website: https://flbengravings.com